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Therapy for business customers: what do business customers do when faced with CSP dissatisfaction?

Business customers, like anyone, sometimes have problems with their communication services providers’ (CSPs) services. CSPs, as you might expect, try to resolve the problems of all their customers. But the more service problems a business customer experiences over the course of a year, the less likely they are to remain silent about it. In partnership with CSG, MachNation surveyed businesses about the actions they take when they are dissatisfied with their CSP. These insights and […]

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2014 IoT World Forum: on the path to connecting the unconnected

Cisco and 29 other event sponsors made the Internet of Things (IoT) come to life in Chicago at the 2014 IoT World Forum. Attended by 1500 people – the majority of whom were large enterprise customers – IoT World Forum is the de facto industry event for enterprises interested in spurring innovation and productivity in their organizations. MachNation is proud to be one of the 104 companies on Cisco’s IoT steering committee. All 104 companies […]

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