Creating a broad, consistent support ecosystem for business customers today

Businesses look to many sources for advice. They seek help from trusted advisors on financial matters, real estate inquiries, employee benefits, insurance selection and many other items that are necessary for the efficient operations of a business.

In partnership with CSG, MachNation surveyed over 800 businesses worldwide about their technology, communications and support needs. We wanted to understand the types of trusted advisors that business customers use for their technology needs. These insights and many more are in our Global Business Services Survey 2014.

Read about business customer support ecosystems in this joint MachNation – CSG research.

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