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Customer experience in the world of devices

As profiled in the April, 2014 edition of SPECTRUM magazine by CSG International, MachNation founder Steve Hilton discusses six IoT-specific challenges and their relative impacts on the customer engagement process. These six challenges include: Multi-vendor solutions and integrations Data privacy and security Customization requirements Business models Help desk responsibilities Service assurance CSG continues to show its thought-leadership in the use of OSS and BSS solutions in the operator space. Most recently, CSG launched Invotas, an enterprise […]

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Tele2 becomes the latest IoT challenger

Over the last 4-5 years operators have hired dedicated M2M teams, stood-up platforms, built critical partnerships, segmented the market for opportunities and refined their branding and advertising to incorporate their new digital services offerings. In this FierceWireless article, MachNation takes a look at challenger operators with a case study of Tele2 M2M Global Solutions. Check it out here!

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Mobile World Congress 2014 highlights

MachNation has previously written about the top three IoT trends in 2014. This month in FierceWireless:Europe, Steve Hilton, Managing Director of MachNation, looks at these three IoT trends and how they were or were not effectuated by vendors and operators at Mobile World Congress. MachNation will be publishing articles monthly in FierceWireless, so please keep us informed of any of your customer, product or partner news.

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Telenor, SAP and MachNation talk about IoT enterprises

This year at Mobile World Congress 2014, MachNation had the opportunity to speak with Telenor Connexion and SAP about enterprise adoption of IoT solutions. In this short video (video no longer available), we have the chance to understand the key drivers of enterprise adoption of IoT. We also discuss some of the expectations that enterprises have for IoT hardware, software, connectivity and services. Fredrik Akerlind – Executive Vice President Head of Sales, Telenor Connexion Christina […]

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