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The Internet of Everything – Cisco video communications

At Cisco Live! Cisco announced new video solutions to further augment its Internet of Everything story. Cisco defines the Internet of Everything (IoE) as “bringing together people, process, data, and things to make networked connections more relevant and valuable than ever before-turning information into actions that create new capabilities, richer experiences, and unprecedented economic opportunity for businesses, individuals, and countries.“ The IoE includes technology solutions that drive productivity, cost optimization, innovation, national development, national security […]

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Axeda Connexion 2014 brings out the industry and enterprises

Axeda Connexion 2014 is a who’s-who of enterprises and technology companies that have embraced or are learning how to embrace the connected future. The key themes from this year’s show span business/strategy and technology characteristics of IoT. Let’s take a look at some of the top ones. Impact of IoT solutions on business process. No doubt that IoT solutions pack all sorts of value for enterprises, but oftentimes we overlook the challenges that enterprises have in […]

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Customer experience in the world of devices

As profiled in the April, 2014 edition of SPECTRUM magazine by CSG International, MachNation founder Steve Hilton discusses six IoT-specific challenges and their relative impacts on the customer engagement process. These six challenges include: Multi-vendor solutions and integrations Data privacy and security Customization requirements Business models Help desk responsibilities Service assurance CSG continues to show its thought-leadership in the use of OSS and BSS solutions in the operator space. Most recently, CSG launched Invotas, an enterprise […]

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