CLIENT RESEARCH click here. Bosch glass, Bosch’s enterprise answer to Google Glass, was described by Bosch representatives at SAP SAPPHIRE this year. See our client research to learn more about this really amazing IoT solution that includes Bosch sensor technology, an Android OS device and various SAP technologies.
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Customer experience in the world of devices
As profiled in the April, 2014 edition of SPECTRUM magazine by CSG International, MachNation founder Steve Hilton discusses six IoT-specific challenges and their relative impacts on the customer engagement process. These six challenges include: Multi-vendor solutions and integrations Data privacy and security Customization requirements Business models Help desk responsibilities Service assurance CSG continues to show its thought-leadership in the use of OSS and BSS solutions in the operator space. Most recently, CSG launched Invotas, an enterprise […]
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Let’s talk about operator alliances and one in particular I think is going to be successful. Seems to me operator alliances are a good idea to help propel the IoT ecosystem. Why? We’re at an early stage of IoT development and we have a lot to learn from each other. Operator alliances help enterprises deploy multi-country solutions more simply. If an enterprise needs to work with more than one operator, it is helpful to know […]
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